Service Agreement 

Terms 

Termination of contract 

The Contract is ongoing unless one of the parties decides to end the contract. If one of the parties chooses to end the Contract, the Client is responsible for paying for all work and costs incurred up until that date. 

Modifications 

The Client and InvestorBootz must agree to any changes to this contract in writing. 

Licensing 

InvestorBootz promises that it holds all licenses necessary to perform the work, that such licenses are valid and effective as of the date any work is performed or services provided, and that all work performed or services provided will be done in compliance with all applicable federal, state, or local laws and regulations. 

Client Availability 

The Client promises to be reasonably available to InvestorBootz if InvestorBootz has questions regarding their orders, and to provide timely feedback and decisions. 

Expenses 

In the normal course of business, InvestorBootz will make reasonable efforts to obtain prior approval from the Client for any fees for services provided from third parties (e.g., locksmith, lawn service, handyman). However, in the event that the Client is unreachable within a reasonable time frame and prior approval cannot be obtained, InvestorBootz reserves the right to approve fees necessary to ensure the completion of the service requested by the client. The Client agrees to reimburse InvestorBootz for any out-of-pocket expenses related to third-party goods or services associated with the requested services. 

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Payment Methods 

Payment will be made to InvestorBootz at the time an order is placed via credit card, ACH transfer or by any other payment method determined by InvestorBootz to be acceptable. If additional costs are incurred during completion of an order that is approved by the client, those costs will be charged to the credit card or ACH used when the order was placed. 

Payment Policy 

• All clients are required to sign an Auto-Pay Agreement as part of their onboarding process. 

• Auto-Pay requires a credit card number or ACH routing and account number. 

• When an order is placed, the card on file will be charged before the order is assigned to a field agent. 

• The scheduling team will process payments as part of their Standard Operating Procedure (SOP). 

• If the card is declined, the client will be contacted to provide a new payment method. 

• Orders will not proceed until payment is successfully processed. 

• No assets or deliverables will be released without full payment. 

• Clients can update their payment details via our secure payment portal or by contacting our billing department. 

• All credit card and/or account payment information is securely stored with our payment processor. InvestorBootz does not have access to any of this data and does not store it. 

Document Release Waiver 

Client acknowledges and agrees to the following terms and conditions regarding the submission of original documents to InvestorBootz for recording at county recorder’s offices: 

Client understands that it is necessary for InvestorBootz to receive and process original documents in order to protect my financial interests in the property mentioned in said documents. 

Client acknowledges that the submission of original documents involves certain risks, including but not limited to loss or misplacement during transit or while in possession of InvestorBootz’ notary. 

Client agrees that InvestorBootz, its employees, agents, and representatives, shall not be held liable for any loss, damage, or misplacement of the original 

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documents, whether during transit or while in the possession of InvestorBootz’ notary. 

Client understands that InvestorBootz will take reasonable precautions to ensure the safe handling and processing of the original documents and acknowledges that unforeseen circumstances may occur. 

Client hereby releases, discharges, and holds harmless InvestorBootz, its employees, agents, and representatives from any and all claims, demands, liabilities, actions, or causes of action arising out of or related to the loss, damage, or misplacement of the original documents. 

This document release waiver shall be binding upon me and my heirs, successors, assigns, and legal representatives. 

Hold Harmless Agreement 

By using the services provided by InvestorBootz, you agree to indemnify and hold harmless InvestorBootz, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) that arise directly or indirectly from: 

-Your use of the services, 

-Your violation of the terms of this agreement, 

-Your violation of any rights of a third party, including but not limited to intellectual property rights or privacy rights, 

-Any content or materials provided by you or through your account, 

-Any negligent or wrongful act or omission by you or any person accessing the services using your account, or 

-Any dispute between you and any other user or third party arising from or related to the services. 

You agree to cooperate fully in the defense of any claim and to indemnify InvestorBootz for any losses, costs, or damages incurred as a result of your failure to cooperate with such defense. 

This hold harmless agreement shall survive the termination or expiration of this agreement and your use of the services. 

Limitation of Liability 

To the maximum extent permitted by applicable law, in no event shall 

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InvestorBootz, its affiliates, officers, directors, employees, agents, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to damages for lost profits, lost revenue, lost data, or other intangible losses, arising out of or relating to: 

-The use or inability to use the services, 

-Any content or materials accessed or downloaded through the services, 

-Any unauthorized access to or alteration of your transmissions or data, 

-Any conduct or content of any third party on the services, 

-Any statements or conduct of any third party, 

-Any other matter relating to the services. 

The total liability of InvestorBootz and its affiliates, officers, directors, employees, agents, and licensors arising out of or in connection with the services shall not exceed the amount paid by you, if any, to InvestorBootz for the services during the twelve (12) month period prior to the event giving rise to such liability. 

The limitations and exclusions of liability in this section apply to the fullest extent permitted by applicable law, whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if InvestorBootz has been advised of the possibility of such damages. 

Some jurisdictions do not allow the exclusion or limitation of liability for incidental or consequential damages, so the above limitations or exclusions may not apply to you. In such jurisdictions, the liability of InvestorBootz and its affiliates, officers, directors, employees, agents, and licensors shall be limited to the fullest extent permitted by law. 

Binding Mandatory Arbitration 

Any dispute, claim, or controversy arising out of or relating to this agreement, including but not limited to its interpretation, enforcement, breach, or validity, shall be resolved exclusively by final and binding arbitration administered by the American Arbitration Association (“AAA”) or JAMS, Inc. (“JAMS”) in accordance with their respective rules and procedures for commercial arbitration, excluding any rules governing or permitting class actions. 

The arbitration shall be conducted in the city of Ventura, county of Ventura, state of California, unless the parties mutually agree otherwise. The arbitration shall be conducted by a single arbitrator selected pursuant to the applicable rules of the AAA or JAMS. The arbitrator shall have the authority to grant any relief that would be available in a court of law, provided that the arbitrator’s decision shall 

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be limited to resolving the dispute between you and InvestorBootz. 

Each party shall bear its own costs and expenses associated with the arbitration, including but not limited to attorney’s fees, unless otherwise required by applicable law. The prevailing party in any arbitration proceeding shall be entitled to recover its reasonable attorney’s fees and costs from the non- prevailing party. 

The parties expressly waive any right to a trial by jury or to participate in a class action lawsuit or class-wide arbitration. Any arbitration award shall be final and binding upon the parties and may be entered as a judgment in any court of competent jurisdiction. 

This arbitration provision shall be governed by the Federal Arbitration Act (9 U.S.C. §§ 1-16). 

Exclusion of Consequential Damages 

In no event shall InvestorBootz, its affiliates, officers, directors, employees, agents, successors, or assigns, be liable to client for any consequential, incidental, indirect, special, punitive, or exemplary damages, including but not limited to loss of profits, loss of revenue, loss of business opportunity, loss of data, or interruption of business, arising out of or related to this agreement, whether such damages arise in contract, tort (including negligence), strict liability, or otherwise, even if client has been advised of the possibility of such damages. This exclusion shall apply regardless of the failure of any essential purpose of any limited remedy provided herein. 

Cancellation Policy 

Canceling or rescheduling an order within 1 hour of the confirmed date & time, may result in a cancellation fee of $30.00. However, this fee can be waived if due to inclement weather. 

Refund Policy 

All sales are final. We do not offer refunds for any products or services provided, however we will drive to ensure a client receives the service they expects. Price reductions and refunds may be considered on a case-by-case basis and will be subject to our discretion. 

Authority to Sign 

Each party has the authority to enter into this contract and to perform all of its obligations under this contract.